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NDIS Changes in 2019

Changes are coming to the NDIS in 2019, what can you expect to change and how will this effect you?

Improved Planning Supports

  • New participant pathways - changing how your journey starts, improved customer interactions when creating your NDIS plan

  • Better links with all supports including informal, employment and community

  • Face-to-face planning support will be offered to participants during the critical pre-planning and plan implementation stages.

  • Improved connections between NDIA planners and and Local Area Coordinators (LACs), who will become a consistent point of contact during the participant's journey

  • Improved training for LACs and planners - Helping them to understand the diverse range of needs and situations of their participants

  • Critical information will be presented in Easy English and languages other than English.

Different Supports for Different Needs

  • A complex needs pathway has been established. The aim is to provide specialised supports for people living with a disability who also have other complex needs. These people will now be supported by a specialised team of support coordinators, planning teams and NDIA liaison who have experience in managing those with complex and high needs.

  • Clearer guidelines for determining which people with hearing impairments are eligible for the NDIS. Newborn children and people with severe or profound hearing loss or auditory neuropathy have been escalated for urgent response.

  • Improvements are also being made to better-support people with severe and persistent mental health issues – known as a psychosocial disability – who are eligible for the NDIS.

  • Training for support coordinators to improve planning and understanding of different disabilities

Provider Changes

  • Clear and easy to understand policies for pricing

  • Simplified registration process with a nationally consistent approach

  • More efficient payments with a dedicated team to help resolve claiming issues and help providers understand the payment system better

  • Regular engagements with providers to help the NDIA to better understand business needs and raise awareness of the purpose of the NDIS.

If you’d like to the full list of changes being made this year please follow this link .

Source: NDIS

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